Frequently Asked Questions

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PRICES:

• Chocolat Queen Size Xtrabed: $1999 + $99 White Glove Delivery

• Antique White Queen Size Xtrabed: $1999 + $99 White Glove Delivery

• Dove Grey Queen Size Xtrabed: $1999 + $99 White Glove Delivery

• Carmel Queen Size Xtrabed: $1999 + $99 White Glove Delivery

 

DIMENSIONS:

Queen size closed cabinet: 64W x 17D x 46T

Queen size open and ready for sleep: 64W x 84D x 22T

IS THERE ANY ASSEMBLY REQUIRED?

Absolutely not – Once the packaging is removed, your Xtrabed is fully functional and ready to use. We ship the Xtrabed completely assembled, the casters attached, and everything ready to go – with your free Visco Memory Foam Mattress Inside!

 

WHAT IS THE XTRABED CABINET MADE OF?

The Xtrabed cabinet is made of Birch Solids and Veneers on 100% plywood (no particle board, no wafer-wood, no paper, plastic or other manmade stuff) The plywood is certified CARB P2 – which means it meets California’s new Environmental Standards. This Cabinet is high quality, durable, and built to last!!!

 

WHAT KIND OF MATTRESS IS INCLUDED IN THE XTRABED?

The 6 inch Xtrabed mattress is a specially-designed memory-foam mattress covered in a comfortable, plush, micro-fiber cover.

The Xtrabed Memory-Foam Mattress really can take some serious use!

We use a high-quality high-density polyurethane 50D foam core, with viscoelastic (memory foam) 30D comfort-top, which is durable for the long haul and is meant to be the only mattress you ever need.

The Xtrabed Mattress complies with CFR1633 – the California Fire Retardant Standard, the safest standards in the country!

We warrant the Xtrabed Mattress for 10 years, on a pro-rated basis, to provide a great sleep experience for family, friends, and guests that you can be proud of! We also stock additional mattresses just in case one becomes damaged or otherwise unusable, which you can re-purchase separately at any time in the future.

 

WILL NORMAL QUEEN SIZE MATTRESS PADS, SHEETS, COMFORTERS, ETC. FIT ON THE XTRABED?

The Xtrabed mattress accepts the same mattress pad, sheets, pillows, and comforters that you’d use on any queen size bed.

 

5 YEAR WARRANTY

Wooden Cabinet: We warrant that the Xtrabed wooden cabinet will be free of defects in materials and workmanship for 5 years from date of purchase. We will repair or replace (our choice) defects in materials and/or workmanship.

Replacement parts: We will support our customers for 5 years with replacement of hardware parts such as lost/missing/defective (whatever) latches, legs, safety chains, casters, & mattress belts at no charge, regardless of fault.

Mattress: We warrant the Xtrabed Mattress against disassembly or excessive sagging on a pro-rated basis for 5 years.

Exclusions: Damages not associated with the normal intended use of the product.

 

Xtracare For Our Customers

We have a national contract with “Furniture Medic”, and if any of our customers discovers an annoying scratch or ding in the finish within 10 days of delivery, we’ll send out the “Medic” to touch it up at no charge!

 

DELIVERY

The Xtrabed requires no assembly whatsoever, and is fully functional out of the box.

Our White Glove Delivery services include un-boxing your Xtrabed and removing all the packaging materials, as well as moving your Xtrabed into the room of your choice, including an upstairs or downstairs room.

$99 White Glove Delivery: (48 Contiguous States)  White Glove Service takes approximately 20 Days or Less.

 

EASY RETURNS – MONEY-BACK GUARANTY

If – after 30 days of enjoying the beauty and comfort of the Xtrabed, you do not believe that our product does what we say it does:

1. Looks like a beautiful piece of furniture in your home

2. Rolls from where you store it to where you use it

3. Provides a comfortable sleep experience on our memory-foam mattress

4. Uses full or queen sized mattress covers, sheets, and bedding

Then we will pick the Xtrabed up at our expense and refund all your money. Period!

We stand behind our product and want you to have complete confidence in us!!!

 


Call us TOLL FREE at (855) 987-2233 if you have any questions Dismiss